State Farm® Insurance Agent Rocco Turpin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
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October 13, 2026
"Pam at Rocco Turbin State Farm is the best! She has consistently gone above and beyond to take care of me and my family over the years. Highly recommended!"
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Brad Williams
October 8, 2026
"Great experience. Rocco is very knowledgeable and will make sure you are well taken care of"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rocco Turpin’s team. "
Chanvir Singh
September 30, 2026
"Rocco and his team have been fantastic. From the start, he was easy-going and never makes the process feel like a sales pitch, but an honest conversation about what actually makes sense. He clearly knows his stuff and takes the time to explain things in a way that's easy to understand.
What stands out most is his integrity. Rocco's the kind of guy who tells you the truth even when it's not the most profitable answer for him. I appreciate that about him. He genuinely cares about doing right by his clients, not just closing a policy."
"Thank you so much for the 5 stars, Chanvir! We truly appreciate your feedback and are always happy to help whenever you need us. "
Robert Skarperud
September 23, 2026
"Very pleasant to work with and whenever I've had a claim it was handled professionally and effectively."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Olympia. "
Mark Gill
September 23, 2026
"Have had years of great service with Rocco and his team. We never had any issues or concerns and I highly recommend them!"
Trees
September 18, 2026
"Pam is wonderful! She is very knowledgeable and is always willing to help me navigate insurance and any issues that arise when having to use coverage! Everyone in the office is helpful and professional! I communicate with Pam the most, she is well-seasoned, professional and personable! Thank you, Pam! You are awesome!"
"Trees, thank you for the fantastic review! We’re always here to support you with your insurance needs in Olympia. "
Robert Kam
August 27, 2026
"Always responsive when I need something."
"Wow - thank you for the amazing 5-star review! It means a lot to our team at State Farm here in Olympia to know you had such a great experience with us. "
Softball04 Belfair, WA
May 19, 2026
"I felt like they were patient with all my questions and concerns. They are very knowledgeable and transparent with best recommendations for your coverage. Great team! I’ve used Rocco and his team for many years and even I’ve considered going elsewhere for cheaper rates, I still prefer their one one one customer service and honesty."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rocco Turpin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Olympia ."
Chris Stordahl
May 9, 2026
"Shout out to Lyndsy! She was super helpful getting my needs sorted."
"Chris, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rocco Turpin’s Team here in our Olympia office. "
Sandeep Chowdary
March 24, 2026
"I recently had an excellent experience working with the team at Rocco Turpin’s State Farm office for both my auto and renters insurance needs. From start to finish, the process was smooth, transparent, and very customer-focused.
A special thanks to Lyndsy Bailey, who went above and beyond to make sure everything was handled efficiently. She was incredibly knowledgeable, patient, and responsive and took the time to explain coverage options clearly and helped me find the best policies for my situation without any pressure.
What stood out most was the level of professionalism and genuine care for the customer. It’s not often you come across a team that combines expertise with such a friendly and supportive approach.
Highly recommend Rocco Turpin’s office to anyone looking for reliable insurance guidance and outstanding service!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Olympia to know that you had such a wonderful experience with us here on State Farm Agent Rocco Turpin’s Team."
Nichole Crosbie
March 16, 2026
"Absolutely love my insurance company!! Pam has been nothing but incredible and Rocco Turpin also with us these past few years. We've all had our whirlwinds but this office honestly makes you feel important and your cost at that point isn't an issue when you get the excellent service they provide. Yes I might complain here and there about our cost of insurance but at this point everything has been it's challenge over the last few years economically wise! Keeping the relationship is very important! If you need a great place to go for insurance it's these guys. Thanks for being super fantastic! NICHOLE"
"Thanks so much for the fantastic rating, Nichole! We are so glad you had a positive experience with us here on State Farm Agent Rocco Turpin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Vicki Skogebo
March 11, 2026
"Always helpful without hesitation with a cheerful and respectful attitude. I wouldn’t do business with anyone else!!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rocco Turpin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Johnny Battreall
March 9, 2026
"This Statefarm Agency is superb
I enjoy all the advice on a monthly and yearly basis."
"Thank you for the fantastic review, Johnny! We are always here to help with your insurance needs here in Olympia . "
Tayah Gearhart
March 2, 2026
"Karissa is always super helpful and quick to respond. We've been satisfied with service and would highly recommend Karissa and team."
"Thanks so much for the fantastic rating, Tayah! We are so glad you had a positive experience with us here on State Farm Agent Rocco Turpin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Patricia Seib
February 26, 2026
"Great customer service!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Matt Hicks
February 20, 2026
"Very friendly to work with ."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Dave Bohn
February 20, 2026
"Great people and great service."
"Dave, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rocco Turpin’s Team here in our Olympia office. "
C
February 20, 2026
"Karissa was amazing and so helpful!! She saved me and husband from having to pay 1300 a month with GEICO for 3 cars 3 drivers!! Now we only have to pay under 800!!!"
"C, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rocco Turpin’s Team—we are always here to help!"
Joshua Anderson
February 20, 2026
"Rocco and Pam are awesome people. Wish I had found them sooner"
"Thank you so much for the 5-star rating, Joshua! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Sarah Bergquist
February 20, 2026
"Extremely friendly and knowledgeable!!! I usually dread dealing with insurance but she made it easy!"
"Sarah, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Kathryn Brooks
November 14, 2025
"I recently had a minor accident while with Progressive for less than a year. A hospital valet hit me in the parking lot. He was preparing to back into an adjacent spot and hit me on the opposite side of my car with his front left wheel - very hard - when I was about two feet out of my spot. He admitted in a panic twice that he was “looking at my backup camera”. He nearly hit the car beyond mine he had been going so fast. I had a 3” V shape in my right rear bumper corner. The car he was driving was creamed from the front wheel to the rear quarter panel! Progressive blamed me even though two repair facilities said it was caused by the other drive going so fast and turning his front wheel into my car.
Months of frustration later and ignoring my witness, I did not want to pay Progressive one more penny! I had never had a speeding ticket and had an excellent driving record and yet they ignored the evidence in favor of a young male driver who lied in his statement.
Three of my friends highly recommended Rocco! I met in his office and was impressed by his professionalism and knowledge. He was still able to save me $400 below my newly hiked Progressive increase of $1,400!
I feel so much better that I have an advocate if needed. Thanks again, Rocco, for your help!"
Elaine Robinson
October 15, 2025
"Rocco provided me with several life insurance quotes based on my requirements and budget -- very friendly and low pressure! Highly Recommended!"
"Thank you so much for the 5 star review Elaine! 5 starts from a fellow business owner (smiling web design) means a lot! "
David Bush
September 30, 2025
"I get my renters insurance and car insurance from Mr Turpin."
"Thanks for the 5 stars David! It’s great to work with you. "
Chad Buck
August 13, 2025
"The responsiveness and service is fantastic. They are always looking out for the customer."
"Chad you’re awesome! I appreciate you, Hope, the kids trusting me and the team to take care of you! Thanks for the 5 stars! "
Ted T
August 13, 2025
"I got a great price on homeowners insurance along with excellent customer service from Karissa."
"Thanks for the 5 stars Ted! Karissa, I, and the rest of the team are happy to be here for all your home insurance and auto insurance needs! "