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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abigail Watson

Abigail Watson

October 3, 2024

5  out of  5
rating by Abigail Watson
"So far, everything that i have asked of them they have quickly taken care of for me. Even gotten me out of a couple jams when my car was acting up!"
We responded:
"Abigail, thank you for your wonderful review! I'm glad our team could assist you quickly and help you out when your car was acting up. We strive to provide prompt and reliable service. If you need anything else, we're here for you! - Rocco Turpin - State Farm Insurance Agent, Olympia, WA"
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Kim Stamey

August 20, 2024

5  out of  5
rating by Kim Stamey
"I’ve been with State Farm for 50 years!! My experiences have always been great. From time to time I check rates with other companies and have never been able to significantly beat State Farm so I continue to stay where I feel comfortable and trust the awesome experience!!"
We responded:
"Kim, thank you for your loyalty over the past 50 years. I'm glad to know you've had consistently great experiences with us. It's wonderful that you feel comfortable and trust our service. If you ever need anything or have questions, our office is here to help. - Rocco Turpin - State Farm Insurance Agent, Olympia, WA"
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Sean Granville

August 6, 2024

5  out of  5
rating by Sean Granville
"Thank you State Farm, Rocco, Pam you guys are great always been there to help me with all of my cars trucks, boats trailers, motorcycles, and renters insurance always a pleasure to talk to you"
We responded:
"Hey Sean, thanks a bunch for the awesome review! We're glad to help with all your insurance needs, from cars and trucks to boats and motorcycles! It's always a pleasure chatting with you. If you ever need anything else, don't hesitate to reach out! - Rocco Turpin - State Farm Insurance Agent, Olympia, WA"
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Ashley Turner

March 23, 2024

5  out of  5
rating by Ashley Turner
"Good people, quick turn around times, friendly as well. Thanks Pamela for helping me with those documents."
We responded:
"It's fantastic to hear about your positive experience with our team, Ashley! We're thrilled that Pamela was able to assist you promptly and efficiently with your documents. Thank you for choosing us for your insurance needs. - Rocco Turpin - State Farm Insurance Agent, Olympia, WA"
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Jennifer Brown

June 9, 2022

5  out of  5
rating by Jennifer Brown
"Hello, I just moved from out of state, and I received the best customer service from Karissa! I highly recommend for everyone to see Karissa!"
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Bruce Leonard

May 12, 2022

5  out of  5
rating by Bruce Leonard
"One of the nicest insurance agents I met at a long time"
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Shannon Owens

April 26, 2022

5  out of  5
rating by Shannon Owens
"I've been shopping for insurance for about a week now and I am canceling my auto insurance through Geico. I talked to someone on the phone last week and she gave me a few quotes to go off of! After further review I called back to Rocco's office again and talked to Karissa about finalizing and setting everything up! She helped me pick out everything I needed for auto insurance and renters! She also let me know about the Drive Safe program they have and I'm excited to use it can't wait for my beacon to arrive! 😊 She was kind and fast over the phone and my overall experience was a breeze. Excited to see how much I will be saving through State Farm."
We responded:
"Shannon your kind words mean the world to us! Karissa is wonderful and I’m very thankful to have her on the team. I’m happy to have you as part of our insurance family and that we were able to help you with your auto insurance and renters insurance. Your review will be posted on our break room refrigerator for the entire team to see. Thank you!"
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Angela Grupe

March 22, 2022

5  out of  5
rating by Angela Grupe
"Rocco has been our agent for almost 6 years now. He and his team are always so helpful. Special shout out to Karissa at his office for being super organized and on top of everything! Not only that but she is a pleasure to talk with on the phone!"
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Daniel Johnson

March 1, 2022

5  out of  5
rating by Daniel Johnson
"I have been with this office for over 20 years and have always found them to be helpful and the prices are very reasonable. The staff is always ready to assist with answering any questions or making changes to your policy, and will happily explain anything that you don't quite understand."
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Janna Calhoun

February 15, 2022

5  out of  5
rating by Janna Calhoun
"Rocco and Karissa have been a great help with providing me cheaper insurance with State Farm Insurance."
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Victoria Moore

February 10, 2022

5  out of  5
rating by Victoria Moore
"Vanessa helped me understand insurance in a way I could grasp.(Sometimes my lady brain gets real confused) Now I know for sure that I am covered. That's piece of mind that has no price tag. Thanks State Farm!"
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Joseph Coutu

February 10, 2022

5  out of  5
rating by Joseph Coutu
"Excellent customer service! Highly recommend if you wish to interact with friendly, professional staff!"
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Sean Moore

February 9, 2022

4  out of  5
rating by Sean Moore
"Excellent Staff there keep things running smoothly and succinctly despite Covid restrictions. The customer does come first here."
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Nicole Browne

February 8, 2022

5  out of  5
rating by Nicole Browne
"If you want to feel like family and not pressured to get the most expensive insurance, you need to go here and see Rocco!!! I've never had a better experience dealing with insurance agents and customer service!!!!! I appreciate State Farm."
We responded:
"Thanks for the review Nicole! This means the world to us and are so happy you feel this way. We do our best to provide great service and affordable rates for your car insurance here in Olympia Washington."
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Ryan Counard

January 21, 2022

5  out of  5
rating by Ryan Counard
"I’m a car salesman and just took my customer through this experience. I will say excellent service from Vanessa and Rocco, and best available rate for my customer. Would recommend again and will continue to reach out to them for my customers."
We responded:
"Hi Ryan! Thank you so much for the review. We try really hard to make the customer experience of buying Auto Insurance a great one. We appreciate you thinking of us when you are working with your clients."
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neil falkenburg

January 5, 2021

5  out of  5
rating by neil falkenburg
"Rocco is so helpful and engaged. Great agent. Solid company."
We responded:
"Thanks for the review Neil! We love helping you get a low rate and the coverage you need!"
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S. C. Bolton

October 30, 2020

5  out of  5
rating by S. C. Bolton
"Good place, with good people. They give an honest review of the property. They offered a better rate than others I have been quoted."
We responded:
"Steve, thank you for the review! We are happy to be here for you."
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Adan Vasquez

July 1, 2020

5  out of  5
rating by Adan Vasquez
"I was setting up renters insurance and asked about auto and had Jess assist me. She was very knowledgeable and very responsive! She helped get a quote, was very nice and friendly, and was very professional throughout the entire process! She had great communication and made sure I was in the know about everything. I’d definitely recommend not just State Farm but also Jess!! Thank you for all the help!"
We responded:
"Thank you so much for the review Aladean! Jess is great! We love having her here at the office and we really appreciate taking care of your insurance needs!"
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Tori Stoika

June 27, 2019

5  out of  5
rating by Tori Stoika
"Friendly service! Helped me bring my insurance payment down. Would recommend!"
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Amy Charles

April 27, 2019

5  out of  5
rating by Amy Charles
"Amazing customer service. Very friendly... I would like to add that since we have been using Rocco as our insurance provider for renters insurance, he has helped us a few times. Once, we were confused on the billing cycle and in stead od being rude (like some people) he dove right in and had no problem explaining everything to us. He really cares."
We responded:
"Thanks for the great review Amy! We are here for you!"
Profile photo of Mani Mohabbatizadeh

Mani Mohabbatizadeh

March 9, 2019

5  out of  5
rating by Mani Mohabbatizadeh
"Rocco is simply the best. I’ve bugged him countless times with issues that we’ve had here in WA state and he has always come through. Would highly recommend his to anyone for all sorts of insurance. It’s a different level of service that you will get with him."
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Dreoilín Rósanna

March 2, 2019

5  out of  5
rating by Dreoilín Rósanna
"I place a high value on authenticity. You won't find paper faces reading a script and selling you insurance from a can here. You'll find friendly people and excellent customer service at Rocco Turpin."
We responded:
"Thanks for the 5 stars Leslie! We love helping friendly customers like you with your insurance needs."
Profile photo of Dallen Pritchett

Dallen Pritchett

February 14, 2019

5  out of  5
rating by Dallen Pritchett
"Rocco is very passionate about helping others. He is always there to help and only a phone call away. I highly recommend State Farm insurance and I highly highly recommend Rocco Turpin to be your agent. Thanks guys!"
We responded:
"Thanks for the review Dallen! I hope you are enjoying that sweet new truck of yours!"
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Lindsay Dempsey

February 7, 2019

5  out of  5
rating by Lindsay Dempsey
"Rocco and his staff are all incredibly friendly and extremely helpful. They answer mine and my husband’s questions thoroughly. It is such a pleasure to work with them. I truly don’t think there is any other office and staff like Rocco’s. They’re the best!!"
We responded:
"It’s a pleasure to have you as a customer, Lindsay! Thank you so much for leaving us a review!"
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Teneal Gustafson

February 2, 2019

5  out of  5
rating by Teneal Gustafson
"Jessica saved me 15% on my car insurance. Thank you!!"
We responded:
"Hi Teneal, thank you for the review! I’m happy Jessica able to help you with your car insurance."